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PATIENT INFO

Patient Info

Welcome to St. Elizabeth's Hospital

Thank you for choosing St. Elizabeth's Hospital. Our mission is to reveal and embody Christ’s healing love for all people through our high quality Franciscan health care ministry. Our goal is to provide you with a positive patient experience and to ensure your satisfaction.

Patient Satisfaction Survey

Our goal is to provide you with a great patient experience. Our patient satisfaction survey enables us to listen to the voice of the patients, gather feedback to assess our performance, and ultimately improve our ability to provide great patient experiences. If you receive a random, confidential survery in the mail, please take a moment to complete and return it. This is your opportunity to tell us what we did well and where we can improve. Thank you.

Personal Belongings

Limit belongings to essential items, which you will be responsible to secure during your hospital stay. Valuable items and money should be sent home if possible, or secured by the hospital upon request. St. Elizabeth’s Hospital will not be responsible for lost or damaged items.

How do I get a copy of my medical records?

To obtain copies of your medical records, download and complete our Authorization Form to release your protected health information. Deliver the form to the Health Information Services (Medical Records) Department between 7:00 a.m. and 7:00 p.m. The department is located on the main floor of the hospital. Written authorization is required before production of the records. Please note there may be a charge for this service. Allow a reasonable amount of time for processing your request. Be prepared to present state-issued identification to verify your identity.

Advanced Directives

St. Elizabeth’s Hospital encourages every patient, whether inpatient or outpatient to have Advance Directives. Advance Directives allow individuals to have control over their health care and end-of-life decisions. St. Elizabeth’s will honor your advanced directives to the extent provided by law and within the guidelines provided in the Ethical and Religious Directives of the Catholic Church. The absence or presence of an advanced directive will not determine your access to care, treatment or services.

  • A Living Will is a document that deals with end-of-life care.
  • A Durable Power of Attorney is a document that permits you to appoint a person, called an agent, to make decisions for you anytime you cannot make the decision yourself - even if death is not imminent.
  • Illinois Uniform Do Not Resuscitate Form is a document that allows you, your agent or a surrogate decision maker to forgo CPR and other heroic measures in certain or all circumstances. This form must also be signed by your physician to be valid. This form should be recognized in any hospital, long-term care facility and ambulance in Illinois.

For more information on Advance Directive documents, organ tissue donations, or ethical consultation, please contact the Pastoral Care Department, ext. 1091.

Wireless Internet

St. Elizabeth’s is proud to offer free wireless internet access to our patients and their visitors.Once your laptop or other device has detected the wireless connection, you will be asked to accept our Privacy and Use Policy to be automatically logged into our wireless web site.

JAZZMAN'S CAFE & BAKERY

Monday - Friday

7:00 a.m. - 1:45 p.m.

Shortened Hours September 3 -18

6:30 a.m. - 10:00 a.m.

Cafeteria

Monday - Friday

6:00 a.m. - 6:30 p.m.

Breakfast 6:00 a.m. - 10:00 p.m.

Lunch 10:30 a.m. - 1:30 p.m.

Dinner 4:00 p.m. - 6:30 p.m.

Saturday -Sunday

6:00 a.m. - 6:30 p.m.

Breakfast 6:00 a.m. - 10:00 p.m.

Lunch 10:30 a.m. - 1:30 p.m.

Dinner 4:00 p.m. - 6:00 p.m.

Grilled Items Available until 6:30 p.m.

St. Elizabeth's invites residents to meet with CEO to learn about hosp - St. Elizabeth’s Hospital President and CEO Maryann Reese today announc...

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